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Terms & Conditions

MACAW Luxury Car Services (“MACAW LCS”) thanks you for visiting us. Your access to and use of the Website (the “Site”) is subject to the following terms and conditions (collectively the “Terms”) and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms and acknowledge that any other agreements between you and MACAW LCS are superseded and of no force or effect.

  • Payment & Pricing:
    a.  All deposits are Non-refundable for (Hourly Services)

All To/From airport travel will be billed IAW posted To/From Airport Rates

  • Rental / Chauffeur Rates.

  • Minimum rental for Sedans and SUVs is 3-hours for weekdays (Sunday to Thursday), and 4-hours for weekends (Friday and Saturdays). Rates fluctuate according to demand, season, distance and need. All chauffeur weekday (Sunday to Thursday) and weekend (Friday and Saturday), related travels will be billed hourly at the respective vehicle charter rate; no “To/From Airport” rates will apply.  Each hour beyond the 3-hour/ 4-hour minimum will be charged at an hourly rate for the respective vehicle chosen by the client; at the agreed upon listed rates. You may be charged for travel time to your pickup point.

  • Payment for non-scheduled overtime must be received at the start of overtime.  We do not bill in increments of minutes.  You are given 10 minutes grace period. After 10 minutes, you will be charged for another hour.  For example, three (3) hours and eleven (11) minutes would be billed for 4-hours. Communicate with the office directly if you plan to secure extra time, and charges will be appropriately applied. Absolutely no cash payment for extra time will be given to the driver.

  •  Pricing is determined at the time of booking with the itinerary you provided, any additional stops may incur a Fuel Surcharge of $50 for hourly service.

  • Balances are to be paid to our office 7-days in advance, before the Run/Travel date, unless client has direct bill approval.

  • Pricing differs for Sadan and SUVs. A $50 surcharge will be added to your bill if service is requested on a federal holiday. 

The United States recognizes eleven (11) federal holidays each year: New Year’s Day (January 1), Martin Luther King Jr. Day (third Monday in January), Washington’s Birthday/Presidents Day (third Monday in February), Memorial Day (last Monday in May), Juneteenth National Independence Day (June 19), Independence Day (July 4), Labor Day (first Monday in September), Columbus Day / Indigenous Peoples’ Day (second Monday in October), Veterans Day (November 11), Thanksgiving Day (fourth Thursday in November), and Christmas Day (December 25). These holidays are designated by Congress and apply to federal government operations, federal employees, and many public institutions nationwide.

  •   Based on the hourly minimum rate: (Garage to Garage) hourly service starts the minute the chauffeured vehicle leaves our garage and returns. 

  • Important: Drive time will be added to all trips/transfers outside of the listed / designated cities/towns and municipalities serviced by MACAW LCS. All cities in the listed 30 counties, including Bartow, Gordon, Paulding, Chattooga, Floyd, Polk, Picking, Cherokee and Cobb counties are serviced by MACAW LCS. “Drive Time” for travel outside of the respective counties may incur a “Drive Time” charge.

  • There will be no Late-Night/ Early Morning services between the hours of 10:00PM and 5:00AM.

  • Express, High Occupancy Toll and Peach Pass Lanes are currently not billed as extra charges.

  • Rates and fees are subject to change, especially if/when client’s service itinerary changes with MACAW LCS after their initial service booking and after the 7-days payment is made in advance.

  •   The Use of an AMEX, VISA, Mastercard or Discover Credit Card will incur a 2% processing fee. Alternative cost-effective payment methods without processing fees are ZELLE or CASHAPP and ACH. MACAW LCS cannot send a vehicle without a valid credit card pre-authorization. 

  • New clients will be required to send a credit card authorization with a copy of their Credit Card and photo ID.

  • Deposits will appear as Authorized on reservation email/payment receipt. 

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